Email from the CEO about the NDIS supports transition period for providers

I’m writing with more information about recent changes to NDIS supports as we near the end of the 30-day provider transition period.

I wrote to you at the start of October when these changes came into effect to explain what they meant for providers.

I know these changes impact providers and businesses who deliver supports and services to NDIS participants.

We are here to help you understand these changes and how they affect you and the participants you support.

As the 30-day provider transition period comes to an end, here is what you need to know.

Transition period

For providers who deliver or claim for supports for participants, there is a 30-day transition period to adjust to the legislative requirements.

The 30-day provider transition period for NDIS supports started on 3 October 2024. It ends on Friday 1 November 2024 (inclusive).

What’s changing

From 3 October 2024, participants and their authorised representatives:

These lists are available on What does NDIS fund?

How it affects you

The changes mean providers and plan managers must only claim NDIS funds for items on the list of NDIS supports.

From 2 November 2024 once the transition period ends, if incorrect claims are repeated or fraudulent we may take further action, including raising a debt against the provider.